SHOPPING INFORMATION

We Delivery in almost all major city of Nepal and we will try our best expand our delivery service to more areas.

Delivery inside KTM Valley will not take more than 24hr. In Case of out of valley it can take 2-5 business days.

You can Find the Delivery Available Cities on the check out Page. Just select the product you want to purchase and then click on (Add to Card and then click on Checkout) and there you will find the option to add your address. First select your “State / Zone” and then go for “Town / City” if there you are able to find your city than it means our delivery service is available in your City. If not then currently it’s not available.

We are glad that your are interested to purchase from us. In such case we will try out best to find any alternative way to deliver your order. Like may be you can provide us with the contact of any Local vehicle (Bus/Hiace etc) and can be processed in that way on your request.

Yes you can, You just have to contact us ( call, DM on Insta/Facebook) and request for order cancellation. Please do check our Return and Refund policy.

PAYMENT INFORMATION

For Pre-Payment you can use eSewa as Payment method or you can simply go for Cash on Delivery. COD is only available for inside KTM Valley users*

Don’t Worry about this, Some time due to some technical issue it may happen. But we would like to assure you that your fund is fully safe if you have already made the payment. You just have to contact us and we will help you with your order.

We would like to request you. If possible make the package unboxing video every time you received your order, that can be easy for both of us to act upon any physical damage or wrong product delivery issue. And please be assure if any wrong product or Physically Damage Product is delivered from our store will be replaced or negotiated as per your request.

Yes, You can but if product is already out for delivery then you may have to pay a little charge for it.

We would like to suggest you, Please be sure about the product before placing order because once the product is delivered to you and there is no problem in the product itself but you just want to return it then it will not be accepted.